Joule Work3.2.0

Joule Work is a smarter, single place for work-where AI handles the busy work, so people can stay focused on outcomes.

What is the Joule Work mobile app?
The Joule Work mobile app helps people accomplish complex work while on the go. Users identify their goals, and AI takes action across systems to deliver the outcome.

The Joule Work experience:
This new dynamic workspace surfaces relevant insights and automates routine work based on user intent-available for SAP Early Adopter Care customers.

See what’s new in the Joule Work experience:
Joule Work uses the deep business context of Joule Agents and Assistants to surface relevant data and automate workflows across SAP and third-party systems.

Key Features:
- Conversations: Conversations allow people to express intent and explore what they want to accomplish through dialogue with Joule. Joule brings together guidance and outcomes from across SAP and third-party systems. Conversations can also act as an entry point to Spaces for more complex workflows.

- Spaces: Spaces are dynamic workspaces for simple and complex problem-solving. Each space is composed in real time to bring the right data, tools, and context together for a specific goal, allowing people to work in an environment that adapts to their present goal, instead of navigating applications and passive UIs.

- Voice: Speak naturally to start or continue a conversation, trigger actions, and get answers-no typing required. Work hands-free between meetings, on the warehouse floor, or anywhere you need.

- Multimodal input: Attach a photo, scan a document, or switch between speaking and typing without losing your context. Joule Work connects physical inputs with digital workflows.

The SAP Build Work Zone experience you know-continuing to deliver.

New name, same experience: SAP Mobile Start has been rebranded to Joule Work mobile app, accompanied by a new app icon and an updated user experience. All core functionality and features remain unchanged, ensuring continuity for both customers and end users with no disruption to existing workflows.

Key Features:
- Customize your mobile experience: Adapt theming and branding, deliver role-specific content, and let users personalize their app experience.

- Easily access the SAP Autonomous Suite: Access your SAP apps, tasks, and insights from one mobile hub that takes you directly to the right screens.

- Act on approvals and tasks faster: Approve, update, and act in seconds right from your mobile device with push notifications, quick actions, and native widgets.

Note: To use the Joule Work mobile app with your business data, you must be a user of the underlying business solution.

Version History NEW FEATURES
• You can now have a natural voice conversation with Joule either in the app or using Apple CarPlay.
• Conversations with Joule are now synced between mobile and web.
• Joule now supports agentic thinking mode for complex, multi-step processes.
• You can now reference assistants in a conversation using @ mentions.
• You can now view insights on your spaces and cards, including detailed request steps and sources used.
• You can now change your Joule preferences on the Profile and Settings screen.
• We have enhanced the available actions on the Task Details screen.
• For customers of SAP Build Work Zone, advanced edition: You can now manage your favorite workspaces on the Start screen, with your changes synced automatically across mobile and web.
• For administrators: You can now add a dedicated entry to the Support section in Settings to share customized support information with your users.
• For administrators using MDM: You can now configure which in-app browser Joule Work uses for authentication flows.
• Supported languages now include Thai. 3.2.0 Sep 30 BUG FIXES
• We fixed an issue that affected app stability and reliability. 3.1.5 Sep 7 BUG FIXES
• We fixed an issue that affected app stability and reliability. 3.1.4 Sep 1 BUG FIXES
• We fixed an issue that affected app stability and reliability. 3.1.3 Aug 25 BUG FIXES
• We fixed an issue that affected app stability and reliability. 3.1.2 Aug 20 BUG FIXES
• This version is now available to users in China. 3.1.1 Jul 15 NEW FEATURES
• You can now change the language of external content (like news and to-dos) directly inside the app.
• You can now access your workspaces from SAP Build Work Zone, advanced edition.
• You can now pin your favorite spaces to the top of the list.
• Your administrator can now customize the Support section of the Settings screen.
• The Joule Work mobile app is now also available in Greek, Croatian, Indonesian, Romanian, Ukrainian, and Vietnamese. 3.1.0 Jun 29 BUG FIXES
• We fixed an issue that affected app stability and reliability. 3.0.3 Jun 9 BUG FIXES
• We fixed an issue that affected app stability and reliability. 3.0.2 May 21 BUG FIXES
• We fixed an issue that affected app stability and reliability. 3.0.1 May 13 NEW FEATURES
• Joule Work is now available on mobile, introducing Conversations, Spaces, Voice, and Multimodal Input — helping users accomplish complex work on the go through AI-powered experiences.
• Conversations: Interact with Joule using natural language to explore, coordinate, and accomplish work across SAP and third-party systems.
• Spaces: Dynamic workspaces that bring together relevant data, tools, and context in real time based on the user’s goal.
• Voice: Start or continue conversations, trigger actions, and get answers using voice input for hands-free productivity.
• Multimodal Input: Attach photos, scan documents, and seamlessly switch between speaking and typing while maintaining context.

ADDITIONS
• SAP Mobile Start has evolved into the Joule Work mobile app with a new app icon and refreshed user experience.
• Administrators can now configure single sign-on (SSO) for web content and add custom in-app support information for end users. 3.0.0 May 13 BUG FIXES
• We fixed an issue that affected app stability and reliability. 2.6.6 Apr 22 BUG FIXES
• We fixed an issue that affected app stability and reliability. 2.6.5 Apr 14 BUG FIXES
• We fixed an issue that affected app stability and reliability. 2.6.4 Feb 20 BUG FIXES
• We fixed an issue that affected app stability and reliability. 2.6.3 Feb 5 BUG FIXES
• We fixed an issue where Joule didn’t work as expected. 2.6.2 Feb 3 BUG FIXES
• We fixed an issue where Joule didn’t work as expected. 2.6.1 Jan 31 NEW FEATURES
• When using our AI assistant Joule, you can now save your conversations and pick them up later. 2.6.0 Jan 30 • We fixed an issue where Joule didn’t work as expected. 2.5.1 12/13/2025 NEW FEATURES
• SAP Mobile Start now embraces Apple’s new visual design language "Liquid Glass".
• You can now choose to see your to-dos in a compact list view.
• You can now use the new filter category "Group" for to-dos.
• SAP Work Zone pages that contain no content enabled for mobile devices are now hidden in SAP Mobile Start.
• Administrators can now add larger image files up to 500 KB in size. 2.5.0 12/08/2025 BUG FIXES
• We fixed an error that occurred when tapping the back button in the in-app browser.
• We fixed issues in the news section.
• We fixed issues with cards.
• We fixed an issue where the menu item for switching sites disappeared from the settings screen. 2.4.2 11/18/2025 BUG FIXES
• Cards with the filter types “ComboBox”, “DateRange”, and “Search” are now displayed.
• We fixed an issue where images in feeds were encoded incorrectly.
• We fixed an issue where the Top News section wasn’t displayed at the top of the Start screen. 2.4.1 09/17/2025 NEW FEATURES
• You can now extract information from printed documents with the integration of SAP Document AI.
• Administrators can now set up a separate news feed that is prominently displayed with large images at the top of the Start screen.
• Administrators can now provide deep links to their users for onboarding.
• Push notifications now contain more context-specific and detailed information.
• Supported languages now include Czech and Norwegian.
• In the Profile and Settings screen, you can now switch between different sites you’ve logged into before. 2.4.0 08/12/2025 BUG FIXES
• We fixed an issue that prevented secure news feeds from being displayed. 2.3.1 07/10/2025 NEW FEATURES:
• You can now access your content from SAP Build Work Zone, advanced edition.
• You can now switch between different SAP Build Work Zone sites without repeating the entire onboarding process.
• The News section now supports images and secure authenticated feeds.
• In the Profile and Settings screen, you can now find detailed information about your language settings for the app and the displayed content. 2.3.0 06/04/2025